Jay’s Locker Terms of Service

Overview

This website is operated by Jay’s Locker. Throughout the site, the terms “we,” “us,” and “our” refer to Jay’s Locker.

By visiting our website, purchasing from our store, or otherwise using our services, you agree to these Terms of Service.

Please review these terms before placing an order.

1. Products and Collectibles

Jay’s Locker sells sports trading cards, graded cards, autographed memorabilia, sports memorabilia, collectibles, and related products.

Because collectibles are unique items, inventory may include products that are one-of-one or available in very limited quantities.

We make reasonable efforts to provide accurate photographs, descriptions, grades, certification information, serial numbers, and condition details.

Colors and appearance may vary slightly based on lighting, photography, displays, and device settings.

2. Trading Card Condition

Customers are responsible for reviewing all available photographs and product information before purchasing.

For professionally graded cards, the grade shown in the listing is the grade assigned by the identified third-party grading company.

Jay’s Locker does not guarantee that:

• A raw card will receive any particular grade if submitted for grading.

• A graded card will receive the same grade if submitted to another grading company or resubmitted.

• A collectible will increase or maintain its market value.

• Buyers and sellers will have identical opinions regarding the condition of an ungraded card.

Any known significant defects should be disclosed when reasonably identifiable.

3. Trading Card Sales

Unless otherwise required by applicable law or buyer-protection rules, all trading card sales are final.

This includes:

• Raw trading cards

• Professionally graded cards

• Individual cards

• Card lots and collections

• Autograph cards

• Memorabilia and relic cards

• Numbered cards

• Inserts and parallels

We do not accept returns because of changes in market value, grading expectations, buyer’s remorse, or differences in subjective condition opinions when the item was accurately represented.

Please refer to our Return & Authenticity Policy for additional details.

4. Autographed Memorabilia Authenticity Guarantee

Jay’s Locker provides a 15-day authenticity guarantee on qualifying autographed memorabilia.

If an autograph purchased from Jay’s Locker is determined not to be authentic by PSA/DNA, James Spence Authentication (JSA), or Beckett Authentication Services (BAS), the purchaser may submit an authenticity claim according to our Return & Authenticity Policy.

The claim must be initiated within 15 days of confirmed delivery and supported by written documentation from the qualifying authentication company.

Additional conditions and requirements are described in our Return & Authenticity Policy.

5. Third-Party Authentication and Grading

Jay’s Locker may sell products authenticated or graded by independent third-party companies.

These companies operate independently from Jay’s Locker.

When we identify a product as authenticated or graded by a third party, we are reporting the authentication, certification, or grade associated with that item.

Jay’s Locker does not control the grading standards, authentication decisions, population reports, certification systems, or future opinions of independent grading and authentication companies.

6. Pricing and Market Value

Sports cards and memorabilia can fluctuate in market value.

Prices displayed on our website represent our asking price at the time the product is offered for sale.

Jay’s Locker does not guarantee:

• Future resale value

• Investment performance

• Future market demand

• Future grading results

• Appreciation in value

Collectibles should not be considered guaranteed investments.

7. Orders

We reserve the right to accept, decline, limit, or cancel an order when reasonably necessary, including situations involving:

• Pricing or listing errors

• Inventory errors

• Suspected fraud

• Payment issues

• Duplicate inventory sales

• Incorrect product information

• Violations of these Terms of Service

If we cancel a paid order, the applicable purchase amount will be refunded.

8. Payment

Customers agree to provide current, complete, and accurate billing and payment information.

Orders are not considered complete until payment has been successfully processed.

Available payment methods may be provided through Shopify or other authorized payment providers.

9. Shipping

Orders are shipped according to the shipping method selected during checkout.

Estimated delivery times are estimates and may be affected by carrier delays, weather, holidays, service disruptions, or other circumstances outside our reasonable control.

Customers are responsible for providing an accurate shipping address.

Please review our Shipping Policy for additional information.

10. Lost or Damaged Shipments

If an order arrives damaged or appears to have been lost during shipment, contact Jay’s Locker promptly.

Customers may be asked to provide:

• Photographs of the item

• Photographs of the shipping package

• Photographs of packing materials

• Tracking information

• Other information reasonably necessary to investigate the claim

Customers should retain packaging until the claim is resolved.

Carrier claims, insurance claims, and refunds will be handled according to the circumstances of the shipment and applicable carrier requirements.

11. Incorrect or Misrepresented Items

If you receive an item materially different from the item ordered or believe an item was materially misrepresented, contact Jay’s Locker promptly.

We will review the order, listing, photographs, and supporting information and determine the appropriate resolution consistent with applicable law and payment-provider requirements.

12. Product Availability

Inventory is subject to availability.

Because Jay’s Locker may sell through multiple channels, including our website, online marketplaces, social media, and live-selling platforms, an item may occasionally sell through another channel before inventory systems update.

If an unavailable product is purchased due to an inventory synchronization issue, the customer will be notified and the applicable payment refunded.

13. Website Information

We make reasonable efforts to keep product information, pricing, descriptions, photographs, and availability accurate.

However, typographical errors, technical errors, incorrect prices, or inaccurate product information may occasionally occur.

We reserve the right to correct errors or update information when necessary.

14. Intellectual Property

The Jay’s Locker name, logo, original graphics, photographs, written content, branding elements, and other original materials may not be reproduced, copied, distributed, or used commercially without permission.

Third-party trademarks, team names, player names, league names, card manufacturers, grading-company names, and other intellectual property remain the property of their respective owners.

15. Prohibited Use

Customers may not use this website or its services to:

• Engage in fraudulent activity

• Submit false payment information

• Attempt unauthorized access to the website or customer information

• Distribute malware or harmful software

• Copy or misuse Jay’s Locker content or branding

• Violate applicable laws

• Abuse purchasing, refund, or dispute processes

We reserve the right to restrict access or cancel orders when fraudulent or abusive activity is reasonably suspected.

16. Third-Party Services

Our store may use services provided by Shopify, payment processors, shipping carriers, authentication companies, grading companies, social-media platforms, and other third-party providers.

Jay’s Locker is not responsible for the independent acts, policies, outages, delays, or decisions of third-party service providers except where responsibility is imposed by applicable law.

17. Limitation of Liability

To the extent permitted by applicable law, Jay’s Locker will not be responsible for indirect, incidental, special, or consequential losses resulting from the use of this website or the purchase, resale, grading, or market performance of collectibles.

Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded or limited.

18. Privacy

Personal information submitted through the store is handled according to our Privacy Policy.

Please review the Privacy Policy for information regarding the collection, use, and protection of personal information.

19. Changes to These Terms

Jay’s Locker may update these Terms of Service periodically.

The version published on our website at the time of use will apply subject to any rights or obligations that cannot legally be changed retroactively.

20. Governing Requirements

These Terms are subject to applicable federal, state, and local laws.

Nothing in these Terms is intended to waive consumer rights or other protections that cannot legally be waived.

21. Contact

Questions regarding these Terms of Service, an order, or Jay’s Locker policies may be submitted using the contact information provided on our website.

Jay’s Locker
Sports Cards & Memorabilia

Collect the Game. Build the Legacy.